Effective Date: January 15, 2025

At CC Bakery (“we,” “our,” or “us”), your privacy is very important to us. We are fully committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data when you visit our website https://ccbakery.co.uk/ or interact with our services.

1. Information We Collect

We collect information to provide you with a smooth, efficient, and personalized shopping experience. This includes:

• Personal Information: Your name, email address, phone number, billing and delivery address, and payment details when you place an order, create an account, or contact us for support.

• Non-Personal Information: Data such as browser type, IP address, device information, and browsing behavior collected automatically through cookies and analytics tools.

• Optional Information: Preferences, feedback, and communication details when you voluntarily share them with us (e.g., through surveys or promotional sign-ups).

2. How We Use Your Information

Your information is used solely for legitimate business purposes, including:

• Processing and fulfilling your orders, including secure payment handling and timely delivery.

• Communicating with you regarding your order status, inquiries, or customer support requests.

• Sending you promotional offers, special discounts, newsletters, and updates (only if you have given your consent).

• Enhancing and personalizing your experience on our website, improving our products and services based on your feedback and browsing activity.

• Meeting legal requirements and protecting against fraudulent or unauthorized activities.

3. Sharing Your Information

We respect your privacy and never sell or rent your personal information. However, we may share it with:

• Trusted Service Providers: Third-party partners who assist in payment processing, order delivery, marketing, analytics, or website hosting. These providers are bound by strict confidentiality agreements.

• Legal and Regulatory Authorities: When required to comply with applicable laws, regulations, or legal processes, or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Enhance your browsing experience and remember your preferences.

• Analyze website performance, traffic, and user behavior to improve functionality.

• Deliver relevant promotions and personalized recommendations.

You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are turned off.

5. Data Security

We take data protection seriously and implement appropriate technical, organizational, and administrative security measures to safeguard your information. While we strive to keep your data secure, please understand that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Access and Update: Request access to your personal data or update any incorrect or outdated information.

• Deletion: Ask us to delete your data where legally permissible.

• Marketing Preferences: Opt-out of receiving promotional emails or marketing communications at any time.

• Data Portability: Request a copy of the personal information you’ve provided to us.

To exercise any of these rights, please contact us using the details below. We will respond promptly in accordance with applicable data protection laws.

7. Third-Party Links

Our website may include links to third-party websites for your convenience. Please note that these external sites are not operated by us, and we are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information with them.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised Effective Date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, you can reach us at:

📧 Email: info@ccbakery.co.uk
📞 Phone: +44 7463009426
📞 Alternative Phone: +44 01243823049
🏠 Address: 123 Baker Street, London, UK

Thank you for trusting CC Bakery. We value your privacy and are committed to keeping your data safe while providing you with the best service possible.